🧾 eFAWATEERcom Service Fees

Your Guide to Understanding Electronic Payment Charges

💡 Key Definitions

• 📌 Amount Due
  The total amount the customer owes to the biller. Some billers allow partial payments within a defined minimum and maximum range.
• 💸 Service Fee
  This fee is either paid by the customer or covered by the biller, depending on the service. The fee is clearly displayed on the bill summary page before completing the payment.

🧮 How Fees Are Calculated : 

Fees are calculated in two stages:

🔔 Important Note: 

For cash payments, the fee is calculated based on the full amount due, not the amount the customer chooses to pay.

💳 Payment Methods & Fee

✅ Additional Notes

• Some billers, such as electricity and water companies, cover the service fee on behalf of the customer.
• All fees are clearly displayed before completing the payment to ensure transparency.

💵 Cash Payment Limits

Maximum Amounts Accepted by Payment Channel : 

✅ Additional Notes

• The maximum amount refers to the highest value allowed per transaction depending on the payment location.
• Banks offer unlimited payment capacity, making them ideal for large transactions.
• Customers are advised to confirm service availability at the selected location before proceeding.